Privacy Policy
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1. Who We Are
This website and the RISE Method programs are operated by:
RISE Method
Australia
For privacy enquiries please contact:
hello@risemethod.com.au
2. Personal Information We Collect
We may collect personal information that identifies you or could reasonably identify you.
This may include:
• name
• email address
• phone number
• age or date of birth
• location or postcode
• fitness goals or preferences
• progress information related to program participation
• messages or feedback submitted to us
• payment information (processed by secure third-party providers)
We may also collect certain technical information when you visit our website, including:
• IP address
• browser type
• device information
• pages visited
• time spent on the website
3. How We Collect Personal Information
We collect personal information in several ways, including when you:
• register for a RISE Method program
• subscribe to email updates or newsletters
• complete website forms or surveys
• contact us via email or social media
• submit transformation photos or testimonials
• interact with our website or advertisements
We may also collect information through cookies and analytics tools.
4. Why We Collect Personal Information
We collect personal information in order to:
• provide and deliver RISE Method programs and services
• communicate with participants and customers
• process payments and manage registrations
• provide coaching support and program updates
• respond to enquiries and provide customer support
• improve our website and services
• analyse program performance and user engagement
• send marketing communications where consent has been provided
5. Marketing Communications
With your consent, we may send:
• newsletters
• promotional emails
• program announcements
• offers and updates about RISE Method
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
6. Disclosure of Personal Information
We may disclose personal information to trusted third-party service providers who assist in operating our business.
These may include:
• payment processors (such as Stripe)
• website hosting and e-commerce platforms (such as Shopify)
• email marketing providers
• analytics providers (such as Google Analytics)
• advertising platforms (such as Meta / Facebook or Google Ads)
These providers may store or process information outside Australia.
We take reasonable steps to ensure third parties handle information securely and in accordance with applicable privacy laws.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website performance.
Cookies may collect information such as:
• device type
• browser type
• pages visited
• time spent on the website
• referring websites
Cookies may also be used to deliver personalised advertising and remarketing campaigns.
You can disable cookies through your browser settings if you prefer.
8. Storage and Security of Information
We take reasonable steps to protect personal information from:
• misuse
• loss
• unauthorised access
• modification or disclosure
Personal information may be stored on secure servers operated by trusted third-party providers.
While we take reasonable steps to protect your information, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Access and Correction
You may request access to the personal information we hold about you.
If any information is inaccurate, incomplete, or outdated, you may request that it be corrected.
To request access or corrections, please contact us using the details provided in this policy.
10. Data Retention
We retain personal information only for as long as necessary to:
• provide our services
• comply with legal obligations
• resolve disputes
• enforce agreements
When personal information is no longer required, we take reasonable steps to delete or de-identify it.
11. Transformation Photos and Testimonials
Participants may voluntarily submit transformation photos, testimonials, or progress updates.
By submitting such content, participants grant RISE Method permission to use this material for:
• marketing and promotional materials
• social media content
• website content
• educational or community content
Participants may request removal of content from future marketing by contacting us.
12. Children's Privacy
RISE Method services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under this age.
If we become aware that personal information from a child under 13 has been collected, we will take steps to delete it.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Users should review the privacy policies of third-party sites before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised effective date.
Continued use of our services indicates acceptance of the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy or wish to make a privacy request, please contact:
RISE Method
Email: hello@risemethod.com.au